Thank You for Flying with Us: Ibom Air Celebrates You, Our Customers
At Ibom Air, every milestone we achieve, every award we win, and every innovation we introduce is rooted in one truth: our customers are at the heart of it all.
As a proudly Nigerian airline, we know that our greatest success story is written by the thousands of passengers who choose to fly with us every day. This post is dedicated to you—our valued customers—and a celebration of how your loyalty continues to inspire our commitment to excellence, safety, integrity, passion, and innovation.
Recognized by Nigeria, Celebrated by Our Passengers
🏆 Best Airline in Nigeria
In 2023, Ibom Air was awarded Best Airline in Nigeria, recognizing our commitment to service delivery, operational reliability, and customer satisfaction.
🥇 Best Airline of the Year — Three Years in a Row
We are proud to have won the “Best Airline of the Year” award for the third consecutive year. This milestone reflects consistent performance and passenger satisfaction.
🚀 Aviation Innovation Award (Domestic)
At the NCAA 25th Anniversary Awards, Ibom Air was honored with the Aviation Innovation Award, recognizing our strides in technology adoption, customer experience, and operational efficiency.
Our Promise: Core Values That Power Every Flight
- Excellence
We strive for best-in-class service—from easy bookings to punctual takeoffs and smooth landings. - Safety
As one of the leading Nigerian airlines, safety is non-negotiable. - Integrity
We believe in transparency, accountability, and doing what is right. - Passion
Our team members aren’t just aviation professionals—they’re passionate about people. - Innovation
From digital check-ins to modern fleet management, Ibom Air embraces innovation.
Customers at the Center: Your Experience Matters
Ibom Air continues to grow because we listen to our customers. Whether it’s adjusting schedules or enhancing services, your voice shapes our future.
- Ways we prioritize you:
- Responsive Customer Support
- Punctuality Promise
- In-Flight Comfort
- Digital Convenience
What Our Customers Say
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- “I recommend Ibom Air. My trips to Abuja and fro were smooth. No delayed time and the crew member were demure, mindful and professional. I just had to look for a way to compliment them. Kudos Ibom Air. Keep Soaring!!” — @ticklesnma ❤️ 30.1k 💬 9,231 🔁 1,566
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- Ibom Air is my airline of choice and Imelda Udo, the customer care rep is simply amazing and she is a priceless asset to your airline. — @CharlesAwunor ⭐⭐⭐⭐⭐
A New Era of Nigerian Airlines: Powered by Trust
The Nigerian aviation industry is evolving, and Ibom Air is proud to be at the forefront of this transformation. As we continue to expand routes, introduce new services, and adopt cutting-edge technology, one thing remains constant—our commitment to you.
What’s Next: Join the Journey
- Book your next flight at www.ibomair.com
- Share your Ibom Air experience using #MyIbomAirExperience
- Subscribe to our newsletter for exclusive deals, updates, and rewards
Thank You for Trusting Us
As we look to the skies and set new standards in Nigerian aviation, we carry your expectations with us—and we don’t take that lightly. Thank you for choosing Ibom Air, where excellence is more than a goal—it’s our everyday standard.
Because of you, we’re not just one of the fastest-growing Nigerian airlines—we’re a customer-powered success story.
Ibom Air. Excellence in the Skies. Built Around You.
