Traveling should be more than just getting from one destination to another—it should also be an experience that gives back. For frequent flyers within Nigeria and across the region, Ibom Air’s loyalty program, Ibom Flyer, offers exactly that. Designed to recognize and reward loyal customers, the program makes every journey more valuable by allowing members to earn Gold Stars, unlock exclusive benefits, and enjoy premium services.

In this guide, we’ll take a deep dive into the Ibom Flyer program: how it works, the rewards it offers, answers to common FAQs, and how you can maximize your membership for a richer Nigeria travel experience.

What is the Ibom Flyer Program?

Ibom Flyer is Ibom Air’s official customer loyalty program, created to thank passengers who consistently choose to fly with the airline. As a member, you earn Gold Stars every time you fly, which can then be redeemed for flights, upgrades, and other travel benefits.

More than just a points system, Ibom Flyer gives members access to:

• Dedicated support services

• Priority check-in and boarding (at higher tiers)

• Complimentary upgrades

• Extra baggage allowances

• Invitations to exclusive events

In short, the more you fly, the more rewarding your Nigeria travel becomes.

How to Join the Ibom Flyer Program

Joining is simple and free. Anyone 16 years or older who has flown with Ibom Air can apply. Enrollment requires filling out an online form at ibomair.com/ibomflyer

with details including:

• Full name (as it appears on your passport/ID)

• Date of birth

• Nationality

• Valid phone number and email address

Once enrolled, members receive a virtual membership card and a unique identification number. This ID is essential for every Ibom Flyer transaction, including earning and redeeming Gold Stars.

How Gold Stars Work

Gold Stars are the reward currency of Ibom Flyer. They are earned through qualifying flight miles (tier Gold Stars) and bonus Gold Stars when traveling on Ibom Air.

FAQs About Gold Stars:

• When will Gold Stars be credited? Within 5 days after your flight.

• How long are they valid? Gold Stars remain valid for 2 years from when earned.

• Can I claim missing Gold Stars? Yes, you have up to 4 months to submit a claim through the Missing Gold Stars option in your account.

• Do names have to match? Yes, your Ibom Flyer account name must correspond with the name on your ticket. Otherwise, Gold Stars won’t be credited.

Ibom Flyer Tiers and Benefits

The program is structured into three membership levels, each unlocking more rewards:

1. Green Flyer (Entry Level)

• Earn and redeem Gold Stars

• Date change and no-show options (for Gold Star deductions)

• Gift tickets using Gold Stars

• Access to dedicated help desk

2. Orange Flyer (Mid Tier)

• All Green benefits, plus:

• 15% extra Gold Stars on flights

• Priority check-in and boarding

• Priority baggage handling

3. Top Flyer (Premium Tier)

• All Green & Orange benefits, plus:

• 25% extra Gold Stars on flights

• 10kg extra baggage allowance

• Complimentary cabin upgrades (subject to availability)

• Waitlist priority

• Invitations to Ibom Air and partner-exclusive events

FAQ: How many Gold Stars do I need to move to the next tier?

• Orange Flyer: 25,000 tier Gold Stars

• Top Flyer: 40,000 tier Gold Stars

Redeeming Gold Stars

Gold Stars can be redeemed for domestic and regional flights, upgrades, and other services. Rewards must be requested at least 3 working days before travel via email to ibomflyersupport@ibomair.com

FAQ: How many Gold Stars do I need for reward tickets?

• 18,000: One-way domestic economy ticket

• 28,000: One-way domestic premium economy ticket

• 30,000: One-way regional economy ticket

• 45,000: One-way regional premium economy ticket

FAQ: Can I use Gold Stars for another person?
Yes, members can purchase tickets for others using their earned Gold Stars.

FAQ: Can I upgrade cabins with Gold Stars?
Yes, provided you have the required Gold Stars. You’ll also receive the baggage allowance applicable to your upgraded class.

Key Rules Every Member Should Know

To maximize your Ibom Flyer experience, keep these important terms in mind:

1. Single Account Rule – Each person can only have one Ibom Flyer account. Multiple accounts are not allowed.

2. Non-Transferability of Membership – The account is personal. While you can book tickets for others with your Gold Stars, your actual membership cannot be transferred or managed by anyone else.

3. Virtual Card Limitations – The Ibom Flyer virtual card cannot be used as official identification for travel. Only government-issued IDs are accepted.

4. Seat Availability – Reward tickets and upgrades depend on available seats. Plan ahead, especially during peak Nigeria travel seasons.

5. Taxes and Fees – Even with reward tickets, applicable taxes and fees still apply.

Why Ibom Flyer Stands Out

For frequent flyers in Nigeria and West Africa, Ibom Flyer offers a loyalty program on par with global standards while catering to local travel realities. Its tiered benefits ensure that every traveler—whether occasional or frequent—finds value in membership.

What sets Ibom Flyer apart is its focus on recognition and convenience: from priority boarding and baggage handling to invitations to exclusive events, it’s designed to make members feel appreciated every step of the way.

How to Maximize Your Membership

If you’re already a member or considering joining, here are a few tips to make the most of your Ibom Flyer journey:

• Fly often with Ibom Air to climb tiers faster.

• Always provide your Ibom Flyer number when booking. You can add it at purchase or at the airport counter on your travel day.

• Redeem strategically—use upgrades on longer flights for maximum value.

• Check your balance regularly to avoid Gold Stars expiring after 2 years.

• Contact support when needed at ibomflyersupport@ibomair.com

   

Conclusion

The Ibom Flyer program is more than just a loyalty scheme—it’s a gateway to a better flying experience. By rewarding passengers with Gold Stars, exclusive benefits, and priority services, Ibom Air ensures that every journey is more rewarding than the last.

For anyone planning frequent Nigeria travel, enrolling in Ibom Flyer is a smart move. It not only saves you money but also adds comfort, convenience, and recognition to every trip.

So, the next time you book your Ibom Air flight, don’t just fly—fly smarter with Ibom Flyer.