REWARDING YOUR LOYALTY
Ibom Flyer is Ibom Air’s customer loyalty program, created to recognise and reward you, our esteemed customer, for flying with us. As a member, you earn gold stars every time you travel, giving you access to exclusive benefits, priority services, and a more rewarding flying experience.
| TIER LEVELS AND BENEFITS | Green Flyer | Orange Flyer | Top Flyer |
|---|---|---|---|
| Earn gold stars | ✓ | ✓ | ✓ |
| Redeem gold stars | ✓ | ✓ | ✓ |
| Dedicated Help Desk Line | ✓ | ✓ | ✓ |
| Earn patronage bonus | ✓ | ✓ | ✓ |
| Date change | ✓ | ✓ | ✓ |
| No show | ✓ | ✓ | ✓ |
| Gift a ticket to a third party using your Gold Stars | ✓ | ✓ | ✓ |
| Priority Check-In (Premium line) | × | ✓ | ✓ |
| Earn membership bonus | × | 15% extra gold stars | 25% extra gold stars |
| Priority Boarding | × | ✓ | ✓ |
| Priority Baggage Handling | × | ✓ | ✓ |
| Extra Baggage Allowance | × | × | ✓ 10kg |
| Complimentary Cabin Upgrade | × | × | ✓ |
| Waitlist Priority | × | × | ✓ |
| Invitations to Ibom Air and partner exclusive events | × | × | ✓ |
PROMOTION ACROSS TIERS ON IBOM FLYER
| Green Flyer | Orange Flyer | Top Flyer | |
|---|---|---|---|
| Required gold stars | Single flight | 25,000 tier gold stars | 40,000 tier gold stars |
SPENDING GOLD STARS ON DOMESTIC FLIGHTS
| REWARD | GOLD STARS REQUIRED |
|---|---|
| One-way economy ticket | 18,000 gold stars |
| One-way premium economy ticket | 28,000 gold stars |
| Cabin Upgrade | 10,000 gold stars |
| No show | 3,000 gold stars |
| Date change | 3,000 gold stars |
SPENDING GOLD STARS ON REGIONAL FLIGHTS
| REWARD | GOLD STARS REQUIRED |
|---|---|
| One-way economy ticket | 30,000 gold stars |
| One-way premium economy ticket | 45,000 gold stars |
| Cabin Upgrade | 25,000 gold stars |
| No show | 7,500 gold stars |
| Date change | 7,500 gold stars |
