We would like to bring to your attention the downtime experience with one of our payment platforms which occurred yesterday.

The impact of this downtime is that notifications were not being sent when payments were successful which resulted in no automatic ticket issuance.

We apologize for the inconvenience experienced. We are receiving and attending to customer calls and emails on this issue.

If you need to contact us please send an email to reservations@ibomair.com or call us at 09039813600.

The reservations team is diligently working to resolve each case.