Announcing Our new Customer Contact Center

We are One Call Away

Dear Distinguished Customer, we are just one call away! Just dial 0903 981 3600. Our customer care agents are ready to assist you!

Our new Customer Contact Center is open daily from 7am to 5pm, while our customer loyalty program – the Ibom Flyer Helpline is available from 8:00am to 5:00pm every weekday.

For Flight Bookings and Changes, please press 1.

For our Frequent Flyer Program (Ibom Flyer), please press 2.

If you wish to process a Refund, please press 3.

You can also send an email to for flight bookings and related concerns, or for Ibom Flyer queries.