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  • Home
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    • Check-in
  • Ibom Flyer
    • Ibom Flyer Terms & Conditions
  • Destinations
    • Uyo
    • Abuja
    • Accra
    • Calabar
    • Enugu
    • Lagos
    • Port Harcourt
  • Travel Information
    • Online Check-In
    • Baggage
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    • Restricted Items
    • Fulcrum Inflight Magazine
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News & Updates

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  2. News & Updates
Ibom Air Customer Service Representatives Unifroms

Unveiling Our New Customer Service Reps Uniforms

  • June 7, 2022
  • Blog, News & Updates
Today, as we celebrate 3 years of service excellence, we also unveil the new look of Ibom Air customer service. Same excellent service, new
IBOM AIR CELEBRATES 3 YEARS OF SCHEDULED COMMERCIAL FLIGHT OPERATIONS

Ibom Air Celebrates 3 Years Of Flight Operations

  • June 7, 2022
  • Blog, Events, News & Updates
PRESS RELEASE UYO- 7TH JUNE, 2022 IBOM AIR CELEBRATES 3 YEARS OF SCHEDULED COMMERCIAL FLIGHT OPERATIONS Friday the 7th of June 2019, exactly
Ibom Air safety and hygiene standards

Ibom Air Safety & Hygiene Standards [VIDEO]

  • June 3, 2022
  • Blog, News & Updates
Dear valued customer, As part of Ibom Air’s safety and hygiene standards, our professional and excellent appearance team work around the clock to
International Flight Attendants Day 2022

Happy International Flight Attendants Day!

  • May 31, 2022
  • Blog, News & Updates
Happy International Flight Attendant Day! Thank you to all the cabin crew who work tirelessly to keep us comfortable and safe whenever we fly.
Ibom Air COO George Uriesi Interview

Read Ibom Air COO’s Interview in Times Aerospace

  • May 6, 2022
  • Blog, Ibom Air in News, News & Updates
Recently, Ibom Air’s COO, George Uriesi discusses Ibom Air’s meteoric rise in Nigeria’s air transport market. “Beyond Nigeria
Ibom AIr April 2022 scorecard

April 2022 On-Time Performance Reporting

  • May 2, 2022
  • Blog, News & Updates
SCHEDULED FLIGHTS: 1,057 FLIGHTS OPERATED: 1,038 MERGED FLIGHTS: 11 CANCELLED FLIGHTS: 8 RE-SCHEDULED FLIGHTS: 262 DELAYED FLIGHTS (beyond 15
ibom air march 2022 scorecard

March 2022 On-Time Performance Reporting

  • April 1, 2022
  • Blog, News & Updates
Scheduled flights: 1,115 Flights operated: 1,075 Flights delayed: 176 (beyond 15 minutes) Rescheduled flights: 120 Merged flights: 33 Canceled

Ibom Air receives ATQ Travellers Awards

  • March 15, 2022
  • Awards, Blog, News & Updates
Ibom Air was honored to formally receive the following ATQ Travellers Awards (@atqnews): 🧡 Airline of the Year Domestic 2021 🧡 Best On-Time
Ibom Air February 2022 Scorecard

February 2022 On-Time Performance Reporting

  • March 7, 2022
  • Blog, News & Updates
Ibom Air Score Card, February 2022: Scheduled flights: 963 Operated flights: 958 (5 merged) Delayed flights (more than 15 minutes): 163
Independent Awards Aviation Company of the Year 2021

Ibom Air Awarded Aviation Company of the Year

  • March 5, 2022
  • Awards, News & Updates
Ibom Air has received the Independent Awards Aviation Company of The Year 2021 Award! The award ceremony was held at the Eko Hotel & Suites
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Recent Posts

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  • 5 Common Booking Mistakes Travelers Make — And How to Avoid Them July 9, 2025
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ADDITIONAL BAGGAGE INFORMATION

Online Check-In

  • Online check in opens 24 hours to scheduled time of flight departure
  • Purchase of extra baggage allowance will also be available. Weight will be 20kgs per piece.

Counter / Airport Check-In

  • Airport check in closes 30 minutes to scheduled time of flight departure. This includes baggage acceptance.

Airport Upgrades

  • Please feel free to ask at counter for availability of cabin upgrade at great discounts on the day of travel.
  • Upgrades could leverage pax baggage allowance as well.

Cabin Baggage Acceptance At Check-In

  • These shall be visually assessed at check in by the Customer Service Representative, especially for our economy class pax.
  • Pax are entitled to a small trolley bag (see gauge) and a hand bag or a laptop bag. These are considered cabin baggage however, subject to pax load, we shall offer free hold acceptance of the bigger cabin bag to enable an expedited boarding process and eliminate the chances of hand baggage delays.

Dangerous Goods Warning

  • This can be more comprehensively poached from one of the more established carriers like BA, with the insertion of an affirmation tick box for the Pax purchasing a ticket or checking in on line.

Left Items / Lost Property

  • Customers are encouraged and reminded to retrieve and put away all personal effects in readiness for landing and disembarkation of aircraft.
  • Items found on board the aircraft will be stored in arrival station for the period of three months.
  • Unclaimed perishable items will be disposed of by close of business same day.

CONTACT INFORMATION

Victor Attah International Airport

Uyo, Akwa Ibom

reservations@ibomair.com

(for reservations & ticketing enquiries)

info@ibomair.com

(for general enquiries)

ibomflyersupport@ibomair.com

(for ibomflyer enquiries)

CUSTOMER SERVICE

NIGERIA (7:00am - 5:00pm WAT)

‪+234-700-123-5942-66‬

GHANA (8:00am - 5:00pm WAT)

+233 (0) 30 395 7033

+233 (0) 20 232 5226

1st Floor,

Nester Square,

Airport City

 

+233 (0) 30 395 6985

Terminal 3 – Departure hall,

Kotoka International Airport

Accra, Ghana

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